Computer-aided dispatch software for police

"HxGN OnCall Dispatch is a game changer."

Sheriff Carmine Marceno
Lee County Sheriff’s Office, Florida

Empowering law enforcement

Product highlight:
HxGN OnCall portfolio

Learn more

Product highlight:
HxGN OnCall Dispatch

Learn more

Product highlight:
HxGN OnCall Records

Learn more

Police CAD software equips agencies to serve and protect

The Richmond Department of Emergency Communications, Preparedness, and Response in Virginia is one of the busiest emergency communications centers in the state, answering more than 450,000 calls for service every year. The PSAP for Richmond’s E-911 telephone system provides call-taking and dispatching for a citywide network, including the Richmond Police Department, and Hexagon technology facilitates rapid and seamless information sharing for faster response.

For police and other law enforcement, protecting and serving the public presents many complex challenges. Hexagon’s computer-aided dispatch helps police manage and share information, enhance crime and accident investigations, ensure officer safety and serve communities. Our capabilities support agencies worldwide with solutions for dispatching and response; law enforcement records management; capturing and preserving evidence; incident, crime, crash and fire investigation and reconstruction; multiagency coordination and more.

Improve police dispatch response

Empowering statewide dispatch in North Dakota

Watch now

Empowering public safety with AI

Read e-book

Redefining public safety in Massachusetts

Watch now

Policing is a tough job, and police CAD systems shouldn’t make it tougher. When you’re already dealing with high-pressure situations, public scrutiny, rising crime rates, budget constraints and recruitment and retention challenges, the last thing you need is outdated technology adding to the stress.

You need solutions that allow you to efficiently share information with other agencies, speeding response times and boosting situational awareness. Integrated into our modern public safety platform, Hexagon’s police CAD software helps departments work together seamlessly and leverage richer data to improve essential services and be more proactive.

Our computer-aided dispatch software also allows officers from different jurisdictions to use smartphones, laptops and tablets to see what neighboring officers are doing, share data and assist each other during incidents. Mobile capabilities enable police to complete reports in the field instead of the station, improving productivity and making officers more visible to the public.