In an era where school safety is paramount, leveraging advanced technology has become a critical component in protecting students, faculty and staff. Alyssa’s Law, a pivotal legislative measure in the United States, mandates the installation of automated alarm systems in schools to ensure rapid emergency response. HxGN OnCall Dispatch plays a crucial role in integrating these alarm systems with emergency response services, creating a seamless mechanism for safeguarding educational environments.
Alyssa’s Law: A legislative milestone
Alyssa’s Law is named in memory of Alyssa Alhadeff, a 14-year-old victim of the tragic 2018 school shooting at Marjory Stoneman Douglas High School in Parkland, Florida. This law requires schools to have alarm systems that trigger immediate notifications to 911 public safety answering points (PSAPs), ensuring swift responses during emergencies. The law has been enacted in several states, with more states considering similar legislation. This underscores the importance of integrating technology into school safety protocols to eliminate delays and potential miscommunications.
HxGN OnCall Dispatch: Centralizing emergency response
At the heart of Hexagon’s contribution is its HxGN OnCall Dispatch software, a flagship computer-aided dispatch (CAD) application, which serves as the foundation of its public safety platform. HxGN OnCall Dispatch serves as the central hub for managing 911 calls and coordinating emergency responses. By integrating with various alarm systems, HxGN OnCall Dispatch ensures critical information is relayed to emergency responders in real time, facilitating a coordinated and efficient response.
External Alarms Interface: Enhancing response times
HxGN OnCall Dispatch, through its External Alarms Interface, supports direct integration with alarm providers and sensors. This integration allows for the automatic creation of CAD events, enabling units to be dispatched immediately upon event creation. This process expedites the response time while call-takers and dispatchers refine event information from 911 calls as units are already responding. This capability is part of Hexagon’s broader initiative to enhance school safety and public safety responses by leveraging real-time data from various sources, including IoT devices and AI-driven solutions.
Collaborative efforts and future prospects
Hexagon is committed to advancing school safety by integrating cutting-edge technologies that enhance emergency response capabilities. By prioritizing interoperability and leveraging assistive AI and technology from Hexagon’s partners, Hexagon aims to streamline communication and coordination among various emergency services. This approach reduces response times and ensures that critical information is quickly accessible to first responders.
The integration of IoT devices into Hexagon systems offers real-time situational awareness, providing valuable data that can be used to assess and respond to emergencies more effectively. This includes the use of video surveillance, alarm sensors and other smart technologies that contribute to a comprehensive safety infrastructure.
Looking ahead, Hexagon is focused on expanding the capabilities of HxGN OnCall Dispatch and other interoperability solutions. By continuing to innovate and adapt to the evolving landscape of public safety technology, Hexagon is poised to enhance the effectiveness of emergency response strategies, ultimately creating safer environments for schools and communities.
Robert Branton
Robert Branton is a former police officer and dispatcher. He has been in the public safety industry for more than 28 years and with Hexagon since 2007. A technical director, he manages the Regional Product and Integration team – part of North America Public Safety. His team focuses on integrating mission-critical computer-aided dispatch (CAD) and law enforcement records management (RMS) solutions with third-party software applications. He directs 24 software engineers in five cross-functional teams across three countries.